Returns & Exchanges

At Naturecan, we want you to be completely satisfied with your sustainable fashion choices, which is why we offer a 30-day window for returns on all unworn items. Our process is designed to be as seamless and eco-friendly as possible to ensure your shopping experience remains stress-free.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the items in their original biodegradable packaging, ensuring all tags are attached and the garment is in its original condition.

• 3.
  Ship the Item

  Print your prepaid shipping label and drop the package off at any authorized courier location; we recommend keeping your tracking receipt.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.